smartFlash:Policy Return Gate

Customers can request a return or EU withdrawal on the order page. Eligible requests go to Shopify Returns for you to approve; ineligible ones cite your published policy on the spot.Staff draft replies from those policies on the order page, with citations. Scan for US/EU withdrawal wording gaps (guidance only). Copy refund math into Admin. Never creates a Refund.Free: 30 Ask replies/month. Pro: unlimited Ask.