Post Purchase Agent

Leakproof sends order updates by text message and turns the replies into a support inbox. When an order ships, the customer gets a message with its status. If they reply with a question, their order history and fulfilment details are already attached to the conversation, so your team can answer without looking anything up. Every reply lands in one shared inbox that your team can work from together. Customers who opt out are removed automatically and are not messaged again.