Affiniv Post Purchase Survey

Run post-purchase surveys for marketing attribution, customer demographics, NPS & CSAT. Show surveys on your Thank You and Order Status pages, where response rates are highest. Send NPS and CSAT surveys via email and WhatsApp with AI Analytics.Ready-to-use reports show sales and LTV by marketing channel and by customer segment. Ask follow-up questions to dig deeper, and let AI group open-text answers into themes. Integrate with Klaviyo, Gorgias, Zendesk, and Slack to act on insights.